The Book of Insignificant Movements
I went to a barber :: Draft
Empathy for people who have to interact with software development people:
I went to a barber. We had a language barrier, two aesthetics and at least one person who did not know what he really wanted.
I walked out of there with a “clean shaven head”. Instead of a “shaved head”.
As I saw the cutthroat razor heading to my head, I had that moment. That moment when you realise: This person that I don’t know - can literally kill me right now if he so chooses.
So I let him.
He shaved my hairline into a balloon of funky.
Straight please. I said. Not so daring.
Every question was an effort.
Every time I wanted a change there was a tug of fear.
A razor at your throat does not mean your throat will get cut.
And yet how do you know, for a fact?
Without empathy, trust and understanding for the other - the smallest of actions feels life threatening.
Safety first.